Active Listening - Hear What People Are Really Saying
Listening is one of the most important skills you can have. How well you listen has a major impact on the quality of your relationships with others. For instance:
We listen to obtain information.
We listen to understand.
We listen for enjoyment.
We listen to learn.
Given all the listening that we do, you would think we'd be good at it! In fact, most of us are not, and research suggests that we only remember between 25 percent and 50 percent of what we hear...LISTEN we might learn something x